Legal
Last updated: March 2026
Terms of Service Privacy Policy Refund Policy

1. Acceptance of Terms

By purchasing or downloading Stacker ("the Software"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Software.

2. License Grant

Upon purchase, you are granted a non-exclusive, non-transferable, lifetime license to install and use Stacker on computers you own or control. One license covers both Windows and Mac platforms.

3. Restrictions

You may not copy, modify, distribute, sell, or sublicense the Software. You may not reverse engineer, decompile, or disassemble the Software. You may not share your license key with others.

4. Updates

Your purchase includes all future updates to Stacker. Updates are provided at our discretion and are not guaranteed on any schedule.

5. Disclaimer of Warranties

Stacker is provided "as is" without warranty of any kind. We do not warrant that the Software will meet your requirements or that its operation will be uninterrupted or error-free. You are responsible for maintaining backups of your music files before using the Software.

6. Limitation of Liability

In no event shall Stacker or its developers be liable for any indirect, incidental, special, or consequential damages arising from use of the Software, including any data loss. Our total liability shall not exceed the purchase price paid.

7. Contact

Questions about these terms? Email us at hello@stackersorter.com.

1. What We Collect

When you purchase Stacker, our payment processor (Paddle) collects your name, email address, and payment information to complete the transaction and deliver your license key. We receive your email address and purchase record.

Stacker the application runs entirely on your local machine. It does not transmit your music files, file names, or any usage data to us or any third party.

2. How We Use Your Information

We use your email address to deliver your license key, send important product updates, and respond to support requests. We do not sell or share your email with third parties.

3. License Validation

Stacker validates your license key on first launch by contacting our license server. After validation, the app stores a local record and does not require an internet connection to operate.

4. Third-Party Payment Processing

Payments are processed by Paddle. Their privacy policy governs how they handle your payment information. We do not store credit card or banking details.

5. Contact

Privacy questions? Email hello@stackersorter.com.

30-Day Money Back Guarantee

If Stacker doesn't work for you, we'll refund your purchase - no questions asked - within 30 days of your purchase date.

How to Request a Refund

Email hello@stackersorter.com with your order number and we'll process your refund within 2 business days. Your license key will be deactivated upon refund.

After 30 Days

Refunds requested after 30 days are handled on a case-by-case basis. If you're having a technical issue, please contact us first - we'll do our best to help.